Why use FlexDelivery
Not home for delivery
Keep your parcel safe when you aren’t home to receive it.
Keep gifts under wraps
Shop online for gifts and keep them a surprise.
Temporary relocation
Get parcels delivered to a nearby post office while away for school or work.
Travelling within Canada
Pick up at a nearby post office when travelling within the country.
How to use FlexDelivery
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Sign up online for free Use the name and address on your government-issued photo ID to verify your identity.
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Choose a pickup post office This is the post office location where you want your item to be delivered.
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Use your FlexDelivery address instead of your usual mailing address When you shop online, use your FlexDelivery address as the shipping address at checkout. A retailer must be able to deliver to a PO box. You can then track your purchase online.
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Receive a delivery notice When your parcel arrives, we’ll let you know by email or through our app.
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Pick up your parcel Present your government-issued photo ID at the post office to pick up your purchase.
Get FlexDelivery on your phone
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Access FlexDelivery and set up notifications with our Canada Post mobile app. Manage your FlexDelivery addresses, find postal information and complete other shipping tasks on the go.
Get our app