Forward your mail to a new address

Use Mail Forwarding* when you move or temporarily relocate. Forward personal or business mail from your Canadian address to anywhere in the world. It will ensure you receive important mailings such as tax slips, licenses and health card renewals.

*You’ll need a Canada Post account to purchase this service. Sign into your account or register for an account to get started.

Mail Forwarding service options

We offer Mail Forwarding for moves and Mail Forwarding for temporary relocation.*​

*Your original address must be in Canada.

Mail Forwarding for moves

Use Mail Forwarding for moves if you’re:

Mail Forwarding for moves
  • Not returning to your original address
  • A homeowner, renter or business moving or changing post office boxes
  • Managing an estate or receiving mail for a deceased individual

Mail Forwarding for temporary relocation

Use Mail Forwarding for temporary relocation if you’re:

Mail Forwarding for temporary relocation
  • A snowbird going south for the winter
  • Relocating during renovations, a temporary job or an extended vacation
  • Managing mail on behalf of someone else
  • You’re away but you’re still associated with the current address

What we don’t forward

  • Parcels (for example XpresspostTM or Regular ParcelTM)
  • Prepaid envelopes 
  • Newspapers and flyers delivered by other parties
  • Personal mail delivered to a business/institution such as an office building, a hospital, nursing home or a hotel
  • Mail received at a shared postal address (i.e. when the same address is used by more than 2 businesses)​​
  • Mail through a privately administrated mailbox company​

If you’re expecting parcel deliveries, you must advise the sender(s) of your new address - even when you have the Mail Forwarding service in place. For more details, please read the terms and conditions of the service.

A woman holds a shipping box against her hip.

Mail Forwarding pricing

Explore prices for Mail Forwarding by selecting the residential or business tab below.

Buy residential Mail Forwarding* when you change your home Footnote1 address or personal post office box

*You can’t include a business name in your residential request.

Pricing varies depending on:

  • How long you want the service
  • How far you’re moving (within province, across provinces or internationally)
  • If it’s a temporary or permanent move

Mail Forwarding for moves pricing (residential)

Not returning to your original address.
    Within province Across provinces U.S. and international
12 months (best value) $98.00 $122.75 $283.50
4 months $64.75 $80.50 $191.00

Mail Forwarding for temporary relocation pricing (residential)

Returning to your original address.
    Within province Across provinces U.S. and international
3 months (minimum allowed) $60.00 $75.00 $111.00
Additional months (after the first 3 months) $20.00/month $25.00/month $37.00/month

Resident names pricing (residential)

Up to 4 residents’ names are included in the base fee, with the option to include up to 4 more for a fee.
    Within province Across provinces U.S. and international
Additional names $5.00/name $5.00/name $7.00/name

Buy business Mail Forwarding when you change your business location Footnote 2 or business post office box.

Pricing varies depending on:

  • How long you want the service
  • How far you’re moving (within province, across provinces or international)
  • If it’s a temporary or a permanent move
  • If your business uses a unique postal code Footnote 3 due to high volume of mail or not.
  • The volume of mail forwarded

Commercial users may be eligible for customized service. You'll be required to sign in to your Canada Post account to find out more.

Mail Forwarding for moves pricing (business)

Not returning to your original address
    Within province Across provinces U.S. and international
12 months up to 1000 pieces of mail forwarded $302.75 $378.50 $855.75
12 months-High Volume up to 3000 pieces of mail forwarded $1,647.25 $1,993.50 $3,500.50
If you are a large commercial customer or a customer interested in forwarding more than 3000 pieces of mail in 12 months, please contact us at 1-866-757-5480
4 months up to 333 pieces of mail forwarded $194.75 $241.75 $563.50
4 months -High Volume up to 1000 pieces forwarded $1,060.30 $1,273.25 $2,305.25
If you are a large commercial customer or a customer interested in forwarding more than 1000 pieces of mail in 4 months, please contact us at 1-866-757-5480

Mail Forwarding for temporary relocation pricing (business)

Returning to your original address
    Within province Across provinces U.S. and international
Cost per month $110.00 $138.75 $263.00
Monthly - High volume $196.75 $244.00 $569.00

Names pricing (business)

Up to 2 business names and 2 resident names are included in the base fee, with the option to include up to 4 more resident names for a fee.
    Within province Across provinces U.S. and international
Additional names $5.00/name $5.00/name $7.00/name

Get ready to purchase Mail Forwarding

What you’ll need

To purchase Mail Forwarding online or at the post office, you’ll need:

What you'll need

  1. Canada Post account  (if buying online)
  2. Proof of authorization (if ordering on behalf of another person)

When to purchase the service

Purchase your service in advance of your move. Your service can begin as early as:

When to purchase the service

  1. 5 days after purchase for residential and enterprise commercial customers
  2. 10 days after purchase for small business customers
  3. 3 days after purchase for both personal and business needs if you buy at the post office.

How to buy Mail Forwarding online

  1. Enter your address and identification information.
  2. Choose the length of service.
  3. Pay with your credit card.
  4. If required, visit the post office with your barcode.
Buy Mail Forwarding

How to buy Mail Forwarding at a post office

  1. Fill out an order form at home to save time at the post office.
  2. Visit your nearest post office.
  3. Show your identification and pay.
Find a post office

How to use a barcode

A woman smiles at a clerk and removes something from her wallet at a post office.

If you order online and your identity can’t be verified, you’ll need to visit your nearest post office to finalize your order for Mail Forwarding by using a barcode. Here’s what to do:

  1. Keep your barcode Print your barcode or keep it ready to show on your device.
  2. Visit your nearest post office to finalize your order Show your identity and barcode at the counter.