Here’s what we don’t forward
- Parcels (for example XpresspostTM or Regular ParcelTM)
- Prepaid envelopes
- Newspapers and flyers delivered by other parties
- Personal mail delivered to a business/institution such as an office building, a hospital, nursing home or a hotel
- Mail received at a shared postal address (i.e. when the same address is used by more than two businesses)
- Mail through a privately administrated mailbox company
If you’re expecting parcel deliveries you must advise the sender(s) of your new address, even when you have the Mail Forwarding service in place. For more details, please read the terms and conditions of the service.
How much does Mail Forwarding cost?
Choose the residential or business tab to find out more about our prices.
Buy residential Mail Forwarding when your home Footnote 1 address or personal post office box changes. You can’t include a business name in your residential request. Pricing will vary depending on: how long you want the service, how far you’re moving (within province, across provinces or internationally) and whether it’s a temporary relocation or a permanent move. Up to four individual names are included in the base fee, with the option to include up to four additional names for a fee.
Mail Forwarding for moves
| Within province | Across provinces | U.S. and international | ||
|---|---|---|---|---|
| 12 months (best value) | $95.25 | $119.25 | $275.25 | |
| 4 months | $63.00 | $78.25 | $185.50 |
Mail Forwarding for temporary relocation
| Within province | Across provinces | U.S. and international | ||
|---|---|---|---|---|
| 3 months (minimum allowed) | $58.50 | $73.50 | $108.00 | |
| Additional months (after the first 3 months) | $19.50/month | $24.50/month | $36.00/month |
Option
| Within province | Across provinces | U.S. and international | ||
|---|---|---|---|---|
| Additional names | $4.00/name | $4.00/name | $6.00/name |
Buy business Mail Forwarding when you change your business location Footnote 2 or business post office box. Home-based businesses can include the names of two individuals who live at the same business address. Purchase the service before your business move:
- At least 5 days for enterprise commercial customers;
- At least 10 days for small business customers.
Pricing will vary depending on:
- How long you want the service for;
- How far you’re moving (within province, across provinces or international);
- Whether the service is for a temporary relocation or a move; and
- Whether your business uses a unique postal code Footnote 3 due to high volume of mail or not.
- Volume of mail forwarded during your service.
Up to two business names and two individual names are included in the base fee, with the option to include up to four additional individual names for a fee. Commercial users may be eligible for customized service. You'll be required to sign in to your Canada Post account to find out more.
Mail Forwarding for moves
| Within province | Across provinces | U.S. and international | ||
|---|---|---|---|---|
| 12 months up to 1000 pieces of mail forwarded | $294.00 | $367.50 | $831.00 | |
| 12 months-High Volume up to 3000 pieces of mail forwarded | $1,584.00 | $1,917.00 | $3,366.00 | |
| If you are a large commercial customer or a customer interested in forwarding more than 3000 pieces of mail in 12 months, please contact us at 1-866-757-5480 | ||||
| 4 months up to 333 pieces of mail forwarded | $189.25 | $234.75 | $547.25 | |
| 4 months -High Volume up to 1000 pieces forwarded | $1,019.60 | $1,224.50 | $2,216.65 | |
| If you are a large commercial customer or a customer interested in forwarding more than 1000 pieces of mail in 4 months, please contact us at 1-866-757-5480 |
Mail Forwarding for temporary relocation
| Within province | Across provinces | U.S. and international | ||
|---|---|---|---|---|
| Cost per month | $107.00 | $134.75 | $255.50 | |
| Monthly - High volume | $189.25 | $234.75 | $547.25 |
Option
| Within province | Across provinces | U.S. and international | ||
|---|---|---|---|---|
| Additional names | $4.00/name | $4.00/name | $6.00/name |
What to do with a barcode
If you order online and your identity can’t be verified, you’ll need to visit your nearest post office to finalize your order for Mail Forwarding. Here’s what to do:
What to do with a barcode-
Keep your barcode Print your barcode or keep it ready to show on your device.
-
Visit your nearest post office to finalize your order Show your identity and barcode at the counter.
