Purchasing Hold Mail on behalf of another person or business

You can purchase Hold Mail on behalf of another person or business online, but you will still need to visit a post office to provide your proof of authorization. To buy Hold Mail online:

1. Sign in to your Canada Post account or sign up
2. Enter your address and identification information 
3. Choose the length of service
4. Pay with your credit card

To buy Hold Mail at a post office on behalf of another person or a business:

1. Come in to a post office and complete a form. To save time, you can print and complete the Hold Mail form before you come in.
2. Provide your personal government-issued photo ID along with a document that demonstrates your authority to act on the behalf of the other party. See the list below for what to bring with you.

If you are buying on behalf of another person or a business, you will need: 

• Your government-issued photo ID 
• Letter of authorization, or 
• Legal document demonstrating your authority to act on behalf of the individual or business, such as power of attorney  

If you are buying on behalf of a deceased individual you’ll need proof of appointment as the legal representative, such as one of the following:

• Grant of letter probate 
• Letters of administration (with or without will attached) 
• Certificate of appointment of the estate liquidator or certified statement of the liquidator  
• Statutory declaration form