Negotiations updates

November 14, 2024

Canada Post will continue to operate, but customers should anticipate delays in the event of strike activity

November 14, 2024

The Canadian Union of Postal Workers (CUPW) will be in a legal position to begin strike activity on November 15 at 12:01 a.m. ET, unless agreements are reached before then.

In the event of rotating strikes by CUPW, Canada Post will continue delivering and make every effort to minimize service disruptions. However, customers should be prepared for possible delays in the processing and delivery of mail and parcels.

What customers should expect during a rotating strike

Canada Post’s operations will continue should rotating strikes occur.

Rotating strike activity may be isolated to specific locations, affecting those areas for a specified period of time.

During a rotating strike, Canada Post will continue to accept, process and deliver mail and parcels in unaffected areas. However, shutting down facilities or regions with rotating strikes can cause immediate ripple effects throughout the network.

Once an item is inducted in the network, it will be secure but cannot be retrieved. Items will be delivered as quickly as possible on a first-in, first-out basis after a disruption is over and operations resume.

Processing and delivery may take some time to fully return to normal following a rotating strike.

Service guarantees

On-time delivery guarantees for parcel services remain in effect. However, they may be temporarily suspended for items that are processed or delivered in areas affected by a labour disruption. Customers will be notified if on-time delivery guarantees are suspended more broadly.

Due to the uncertainty caused by possible strike activity, we will be suspending Date Specific delivery for Neighbourhood Mail mailings. We will notify you when Date Specific delivery is reinstated.

Delivery of socio-economic cheques will continue

Canada Post and CUPW have agreed to continue the delivery of socio-economic cheques during any upcoming labour disruption, for eligible and participating government organizations. The agreement ensures government financial assistance delivered by mail will reach seniors and other Canadians who rely on it.

Socio-economic cheques for the month of November will be delivered on November 20. Canadians will receive their cheques the same way they normally receive their mail.

Stay up to date

Continue to visit our website for the latest information on negotiations and a list of locations affected by strike activity.