Closures and service interruptions

Free Mail Forwarding for customers affected by wildfires in Alberta and British Columbia effective August 2

Effective August 2, eligible residents can receive free Mail Forwarding service for up to 12 months. Impacted residents have until September 1st to register for the free service.

Mail Forwarding is an important service not just for ongoing mail, but it also provides a vital link with government and relief agencies going forward. If you receive regular cheques through the mail, it’s important for you to register.

By registering, Canada Post will be able to ship mail to a different address selected by the customer. This can be done on a short-term basis or for longer periods, even if the address is temporary.

Residents affected by wildfires with one of the following postal codes are eligible for this offer:

Alberta:

• Fox Lake: T0H 1R0
• Garden River: T0H 4G0
• Jasper: T0E 1E0
• John D'or Prairie: T0H 3X0

British Columbia:

• Argenta: V0G 1B0
• Barkerville: V0K 1B0
• New Denver: V0G 1S0, V0G 1S1, V0G 0B2
• Wells: V0K 2R0

To request the free service, affected customers will need to either:

• Register at canadapost.ca/mailforward using a credit card to authenticate your identity. No fee will be charged to the credit card.
• Go to a post office with a government-issued photo ID (mandatory). Proof of authorization is required to request the free service on behalf of another person.

Note: If residents affected by wildfires purchased the Mail Forwarding service prior to August 2, they can call Customer Service to request a refund.