Closures and service interruptions

Wildfires and evacuation orders are affecting mail and parcel delivery in some regions of Nova Scotia. Canada Post continues to put contingency measures in place, assessing the situation and options, to best serve residents of these communities and to keep them connected. The safety of our employees is our number one priority and Red and Yellow delivery service alerts have been issued.

As of June 7, wildfires are impacting mail services to the following communities:
- Clyde River
- Port Clyde

We thank those affected for their patience in this difficult time.

If customers have questions regarding mail delivery, they can contact Canada Post’s Customer Service team online at canadapost.ca/support or by telephone at 1-866-607-6301 (TTY: 1-800-267-2797).

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Free Mail Forwarding service now available

Effective on June 6, eligible residents can receive free Mail Forwarding service for up to 12 months. Impacted residents have until July 5 to register for the free service.

Mail Forwarding is an important service not just for ongoing mail, but it also provides a vital link with government and relief agencies going forward. If you receive regular cheques through the mail, it’s important for you to register.

By registering, Canada Post will be able to ship mail to a different address selected by the customer. This can be done on a short-term basis or for longer periods, even if the address is temporary.

Impacted residents with the following postal codes:
- Barrington Passage: B0W 1G0
- Barrington: B0W 1E0
- Clarks Harbour: B0W 1P0
- Clyde River: B0W 1R0
- McGray: B0W 2G0
- Port Clyde: B0W 2S0
- Shelburne: B0T 1W0
- Tantallon: B3Z 1A0

Can register with a credit card and government-issued ID by following the steps below:

- Go online at canadapost.ca/mailforward. Note that you will have to provide a credit card payment in order to authenticate the transaction but you will be refunded in 5-10 business days. We apologize for this inconvenience, but to make this available quickly, we have had to take this approach.
- Go to any post office in Nova Scotia. You will not be required to show a credit card, just your government-issued photo ID. Retail employees will help you with the process, which is free of charge.

For impacted residents in Nova Scotia with a government-issued ID bearing an eligible postal code, but no credit card, you can register:
- Go to any post office in Nova Scotia. Retail employees will help you with the process, which is free of charge.