Learn how to maximize every stage of your ecommerce workflow – and delight customers. This guide will help you enhance your ecommerce presence and optimize your operations for a better customer experience. Access the knowledge, guidance and how-to solutions you need to make the most of your back-end workflow. It will help you adapt to market demands and proactively plan for the future.
We’ll explore:
- The path to purchase and how to meet consumers’ expectations
- Tools, tech and integrations that improve efficiency
- Back-end processes for managing and fulfilling online orders
- Packaging that can keep your costs in check
- Shipping with Canada Post and how shipments are processed in our delivery network
- Tactics to enhance the delivery experience
- Creating returns policies and managing returns costs